Details of the latest training opportunities for HSE staff.
On this page you will find training programmes on the following topics:
- Health and Wellbeing
- Health Service Leadership Academy
- Delivering Change in Health Services
- Social Inclusion
- Climate Action
- Health and Safety
- Leadership, Learning and Talent Management
- SAP HR/Payroll
- National Centre for Clinical Audit
- HSE Lean Academy
- Microsoft Office 365
- Making Every Contact Count
- National Care Experience Programme
- Health regions webinar series
Health and Wellbeing
Supporting your teen with anxiety – Episode 100, HSE Talking Health and Wellbeing Podcast
Episode details
In the 100th episode of the HSE Talking Health and Wellbeing Podcast, host Fergal Fox speaks with experts Rosemary Kavanagh (Speech and Language Therapist), Niamh Garavin (Occupational Therapist), and Muireann Treacy (Clinical Psychologist) about the intricacies of adolescent development, with a particular focus on anxiety. Their discussion addresses the swift changes teenagers experience, the effects of anxiety, and the crucial role of clear communication. Niamh highlights the value of a supportive atmosphere, while Muireann underscores the importance of active listening and nonverbal cues. The episode also explores co-regulation, the role of social media, and the importance of self-care for parents. Listeners are encouraged to seek professional help when needed and to foster open, compassionate relationships with their teenagers.
Please get in touch to find out more about our podcast series or the work of HSE Health and Wellbeing [email protected]
Health Service Leadership Academy
Health Service Leadership Academy - applications close at 5pm, Friday 16 May
Health Service Leadership Academy
The Health Service Leadership Academy invites applications for:
- Professional Diploma in Strategic Transformational Leadership in Healthcare (NFQ Level 9)
- MSc in Leadership in Healthcare
- Professional Diploma in Management in Healthcare (NFQ Level 9)
The closing date for applications is 5pm on Friday 16 May 2025.
If your application is successful, we'll offer you one of the remaining places on the autumn 2025 intake or place you on a waiting list.
We're currently making offers to applicants on the waiting list from previous application rounds. If you're already on the waiting list you do not need to apply again.
Delivering Change in Health Services
Change Consultation Clinic
Have you a specific ‘change challenge’ you would value support with?
The Change Consultation Clinic is facilitated by experienced HSE Organisation Development Practitioners, Organisation and Development and Design team in Kells, Co Meath.
People’s Needs Defining Change- Health Services Change Guide informs our practitioners’ practice. It is the essential guide to change, mapping out a step-by-step approach - assisting you to address the ‘messiness of change’.
The Change Guide is evidence-based and has been researched in an Irish context. It is the policy framework and agreed approach to change signed off by HSE Leadership and co-sponsored and agreed with the Trade Unions.
The pre-registration questions focus on your service and a live change challenge you would like to consult on.
How to register
How to register for a Change Consultation Clinic:
- Email [email protected] with subject line: Change Consultation Clinic to register.
- We will send you a short questionnaire to enable the Organisation Development practitioners to better understand your service and your specific change challenge.
- When we receive the completed questionnaire, we will confirm your place and time for a one-to-one session.
Please note there are limited places so early registration is advised.
Date and time
Clinics will run from 10am to 1pm; your appointment time (up to 1 hour in duration) will be agreed directly with you by the Organisation Development and Change Practitioner assigned to your application and clinics are held virtually.
Schedule for change consultation clinics in 2025 (second Thursday of the month except for July and August):
- Thursday 8 May
- Thursday 12 June
- Thursday 11 September
- Thursday 9 October
- Thursday 13 November
- Thursday 11 December
Contact details
Organisation Development and Design, Kells. Co Meath.
Email: [email protected]
Phone: 046 925 1461
Change Guide in Action Workshops
Workshop details
This interactive virtual workshop on the Change Guide in Action, features your Health and Social Care colleagues shared experiences of delivering effective and sustainable change. In 2025, the workshops will focus on three main themes: 'Working with resistance to change', 'Delivering change activities – Define Design Deliver', and 'Factors to be monitored while managing change'.
Learning outcomes include:
- Provide participants with real case examples of a co-design people and culture change approach, from staff who have used the Change Guide in practice.
- Focus is on an examination of the Change Guide in action and the application of the core concepts, tools and templates to a specific shared experience.
- Signpost other resources about the Change Guide to further participant’s use of the Guide as a practical tool for change.
- Highlighting key resources for the following themes: 'Working with resistance to change', 'Delivering change activities – Define Design Deliver', and 'Factors to be monitored while managing change'.
Date and time
Workshop will run from 10.30am to 1pm:
- 28 May 2025 - Delivering change activities - Define, Design, Deliver - Note: This workshop is fully booked
- 25 June 2025 - Factors to be monitored while managing change
- 24 September 2025 – Working with resistance to change
- 22 October 2025 - Delivering change activities - Define, Design, Deliver
- 26 November 2025 - Factors to be monitored while managing change
How to register
Register by emailing [email protected] with subject line: Change Guide in Action
Climate Action
Waste Reduction Training
Register for the Waste Reduction Training on Tuesday 27 May from 10am to 11am
Register for the Waste Reduction Training on Tuesday 24 June from 10am to 11am
Training details
The overall aim of the training is to provide a non-technical overview of healthcare waste management.
The Target Audience for the training is:
- HSE staff members or budget holders in a hospital or community health setting
- Managers responsible for waste
- HSE Green Team members
- Interested members of staff
The training will cover:
A short overview of healthcare waste streams, including:
- Where to start:
- Reducing healthcare risk waste
Meeting HSE Waste Targets:
- Increase recycling by 75% by 2030
- Reduce food waste by 50% by 2030
- Reduce landfill to 10% by 2030
- Reducing single use
- Examples of actions from healthcare facilities around the country
Contact details
Food Reduction Training
Register for the Food Reduction Training on Monday 30 June from 2pm to 3pm
Training details
Food Waste Reduction Training programme for Health Service Staff delivered by the Clean Technology Centre as part of the HSE Green Healthcare Programme.
The training will provide information on examining food waste to help identify potential for food waste reductions along with providing examples of good practice from other healthcare facilities.
Training Audience
- Catering Services Managers,
- Supervisors
- Officers
- Instructors
- Any healthcare manager responsible for catering services and staff
Contact details
Water Efficiency Training (for technical staff)
Register for the Water Efficiency Training (for technical staff) on Friday 9 May from 11am to 1pm
Training details
This training provides technical and in-depth information on the main aspects of water efficiency outlined in the HSE Water Efficiency Guide for Irish Healthcare Facilities and assists in developing technical actions for a Hospital specific Water Conservation Action Plan.
The Target Audience for the training is:
- Maintenance Staff
- Technical Services Staff
- Facilities Engineers
- Plumbers
- Energy Officers
Contact details
Leadership, Learning and Talent Management (LLTM) programmes
First Time Managers Programme
Date and time
Read about the First Time Managers Programme
- 7, 8, 29 May and 5 June
- 8, 27 May and 3, 17 June
- 20, 21, 27, 28 May
Contact details
Email: [email protected]
Managing Your Time Effectively
Date and time
Half-day programme:
- Tuesday 10 June
Read about the Managing Your Time Effectively Programme
Contact details
Email: [email protected]
Presentation Skills
Date and time
Half-day programme:
- Friday 13 June
Read about the Presentation Skills Programme
Contact details
Email: [email protected]
Coaching Skills for Managers
Date and time
2 day programme, 9am to 4.30pm
- Tuesday 20 May, Thursday 29 May
- Tuesday 17 June, Thursday 3 July
Read about the Coaching Skills for Managers programme
Contact details
Email: [email protected]
Managing Attendance
Date and time
One half day, 9am to 1pm
- Tuesday 8 July
Read about the Managing Attendance Programme
Contact details
Effective Meetings
Date and time:
Half day programme, 9am to 1pm
- Friday 6 June
Read about the Effective Meetings programme
Contact details
Email: [email protected]
Facilitation Skills
Date and time
One day programme, 9am to 5pm
- Thursday 26 June
Read more about the Facilitation Skills programme
Contact details
Email: [email protected]
Managing Teams Effectively
Date and time
One day programme, 9am to 5pm
- Wednesday 4 June
Read more about the Managing Teams Effectively programme
Contact details
Email: [email protected]
Leading Multi-cultural teams
Date and time
Half-day programme, 9am to 1.30pm
- Thursday 22 May
Read more about the Leading Multicultural Teams programme
Contact details
Effective Feedback
Date and time
One half-day programme, 9am to 1pm
Read more about the Effective Feedback programme
Contact details
Email: [email protected]
Minute Taking
Date and time
One half-day programme, 9am to 1pm
- Wednesday 21 May
- Thursday 29 May
- Monday 16 June
Read more about the Minute Taking programme
Contact details
Email: [email protected]
Corporate Induction Programme
Date and time
Half-day programme, 9am to 1pm on:
- Monday 19 May
- Wednesday 28 May
Read more about the Corporate Induction programme
Contact details
Email: [email protected]
Clerical Administration Development Programme
Date and time
3-day programme, 9am to 5pm on:
- 14, 20 May and 25 June
- 20, 22 May and 24 June
- 10,12 June and 16 July
Read more about the Clerical Administration Development Programme
Contact details
Email: [email protected]
Managing Conflict Effectively
Date and time
1-day programme:
- Tuesday 27 May
Read about the Managing Conflict Effectively programme
Contact details
Email: [email protected]
Managing Employee Performance Effectively
Date and time
Half-day programme, 9am to 1.30pm:
- Wednesday 25 June
Read about the Managing Employee Performance Effectively programme
Contact details
Email: [email protected]
Mid Career Planning
Date and time
Half-day programme, 9am to 1.30pm:
- Friday 23 May
Read about the Mid Career Planning programme
Contact details
Email: [email protected]
People Management; the Legal Framework
Date and time
4 half days, with a 1-hour introduction to the programme:
- 3 June (1-hour introduction session), 5, 10, 11, 17 June
- 13 June (1-hour introduction session), 17, 18 June, 01, 02 July
Read about the People Management the Legal Framework programme
Contact details
Email: [email protected]
Retirement Planning
Date and time
1-day programme:
- Wednesday 14 May
- Wednesday 18 June
- Wednesday 25 June
Read about the Retirement Planning programme
Contact details
Email: [email protected]
Dignity at Work for Line Managers
Date and time
Half-day programme, 9am to 1.30pm:
- Tuesday 24 June
Read about the Dignity at Work for Line Managers programme
Contact details
Email: [email protected]
Managing Grievances Effectively
Date and time
Half-day programme, 9am to 1.30pm:
- Tuesday 8 July
Read about the Managing Grievances Effectively programme
Contact details
Email: [email protected]
Engaging with Empathy – Enhancing Relationships at Work
This 45-minute module is available to all staff on HSeLanD. It has been designed to help learners to:
- Explore the concept of empathy.
- Recognise its value in the workplace.
- Enhance skills to promote positive behaviours in line with the HSE’s Dignity at Work Policy.
This module is for any staff members interested in improving workplace relationships and creating a more compassionate and inclusive work environment across the HSE.
Contact details
Email: [email protected]
Social Inclusion
Domestic, Sexual and Gender Based Violence (DSGBV) Programme Module 3 – Respond
Training details
Training is available on HSELanD for all HSE staff, staff from funded services, students and volunteers.
The aim of this module is for professionals to:
- Understand the importance of asking about DSGBV
- Gain skills on when to ask and how to approach the question
- Respond and support a victim during and after a disclosure – including risk assessment and safety planning
- Understand barriers victims may face to disclose abuse
This training builds on the learnings of Module 1 – Awareness and Module 2 – Recognise.
1 CPD hours awarded in accordance with NMBI guidance.
Contact details
For queries/comments email [email protected]
Health and Safety
Preventing and Managing Work-Related Stress - a guide for managers
Training details
This training is mandatory for HSE staff whose responsibilities include managing staff and carrying out health and safety risk assessments, to raise awareness of their statutory responsibilities and duty of care in preventing and managing work-related stress.
By the end of this programme, trainees will be able to:
- identify the signs and symptoms of work-related stress in individuals and teams
- identify manager and employee roles and responsibilities relating to preventing and managing work-related stress
Conduct a work-related stress risk assessment with an individual and a team using the HSE template/tool.
Contact
Katrina Dempsey, Head of National Health and Safety Function, HSE Workplace Health and Wellbeing Unit, NationalHR
Email: [email protected]
Nodlaig Carroll, Organisational Health Lead, HSE Workplace Health and Wellbeing Unit, National HR
Email: [email protected]
For further information please contact HSE Health and Safety helpdesk.
Use the Health and Safety self-service portal or Phone: 1800 420 420. Monday to Friday 10.30am to 12 noon and 2pm to 3.30pm.
Launch of New training Programme for Occupational Safety and Health Risk Assessment
Find the Occupational Safety and Health Risk Assessment training programme on HSeLanD
Training details
Mandatory for all Managers, this new online training programme has been launched to enhance the skills and knowledge of Managers in the risk assessment process for Occupational Safety and Health (OSH). This programme is designed to equip participants with the tools and techniques necessary to:
- identify
- evaluate
- mitigate risks in the workplace effectively
By enrolling in this online programme, you can significantly improve the ability to safeguard your workplace, ensuring a safer and healthier environment for all employees.
Contact
Contact the National Health and Safety Function (NHSF) by phone: 1800 420 420
SAP HR/Payroll
SAP HR/Payroll Prospectus
Time Webinar
Training details
The SAP CoE training team is presenting a Time Administration (PTMW) live webinar.
The webinar will cover the following topics:
- role of a time returning officer or time administrator
- time managers workplace
- time management integration
- time errors report and time entered report
- time errors and query management
- how to find additional training resources and support
This webinar is open to everyone interested in the time module of SAP. However please note that no SAP Access is allocated on completion of this webinar and users who require access must apply via the Security Access and Training Form for our formal training courses.
Date and time
Register for webinar on Tuesday 10 June, 10am to 1pm
Register for webinar on Tuesday 8 July, 10am to 1pm
Register for webinar on Tuesday 12 August, 10am to 1pm
Register for webinar on Tuesday 9 September, 10am to 1pm
Register for webinar on Tuesday 7 October, 10am to 1pm
Personnel Administration Best Practice Guidelines Webinars
Training details
The Personnel Administration Best Practice Guidelines webinars are for those who utilise PA40 Personnel Actions as part of their role. It is recommended that a PA user attends these webinars after their formal tutor led training. The webinar covers:
Best practice when:
- performing actions/maintaining data
- skipping infotypes as part of an action
- stopping & restarting an action
- correcting IT0001 organisational assignment
- changing the start date of an action
- using the changing entry/leaving date
- deleting an action
- performing retrospective actions
It also covers:
- Recommended PA reports
- Common issues and queries
- Latest updates
- Where you will find support and training
- Q&A Session with SAP CoE Personnel Administration Business Analyst
Please note that no SAP Access is allocated on the completion of this webinar. If you require access you must apply via the Security, Access & Training form for our formal training courses.
Date and time
National Centre for Clinical Audit
Fundamentals in Clinical Audit
Date and time
The virtual session will be delivered over 1 day from 10am to 4pm.
- Wednesday 11 June 2025
- Thursday 4 December 2025
Login to HSeLanD and search the Course Catalogue for “Fundamentals of Clinical Audit” in the National Centre for Clinical Audit (NCCA section) to register.
Training details
The aim of training is to assist staff in gaining a basic understanding of the clinical audit process and how to conduct a clinical audit and effectively support others conducting clinical audits.
Learning Outcomes:
Upon completing this programme learners will be able to:
- understand the clinical audit process and why it’s important
- develop and undertake a clinical audit
- select a methodology for the clinical audit process
- conduct clinical audit data collection and analysis
- report clinical audit findings
CPD/CEU Eligibility:
Fundamentals in Clinical Audit e-Learning Programme is awarded:
- 10 CPD points – RCPI 10 CEUs
- 6 CPD points – RCPI 6 CEU’s – NMBI
Advanced Clinical Audit
Date and time
The virtual session will be delivered over 1 day from 10am to 4pm.
- Wednesday 25 September 2025
Login to HSeLanD and search the Course Catalogue for “Advanced Clinical Audit” in the National Centre for Clinical Audit (NCCA section) to register.
Training details
The aim of this programme is to further develop learners clinical audit skills in healthcare. The course will build additional skills and knowledge that relate to delivering high quality and patient focused clinical audit. Learners should have previous experience of conducting at least one clinical audit.
Learning Outcomes:
Upon completing this programme learners will be able to understand:
- best practice for the clinical audit process.
- how to include patients and service users in clinical audit.
- common barriers to participation in clinical audit.
- best practice in relation to action planning.
- how to use QI techniques within the clinical audit process.
- key aspects of leading the clinical audit process.
- how to present clinical audit findings
CPD/CEU Eligibility:
The Advanced Clinical Audit Programme is awarded:
- 6 CPD Points - RCPI
- 6 CEU points – NMBI
Clinical Audit Action Hours
Date and time
The virtual sessions are 1 hour long from 12.30pm to 1.30pm
Mastering Data Collection: Smart Sampling Strategies for Clinical Audits:
- Thursday 9 October 2025
Clinical Audit Clinic: Your Questions Answered:
- Wednesday 21 May 2025
- Tuesday 23 September 2025
- Friday 21 November 2025
Login to HSeLanD and search the Course Catalogue for “Clinical Audit Action Hour” in the National Centre for Clinical Audit (NCCA section) to register.
Training details
The aim of the webinars is to provide attendees with the knowledge and skills necessary to effectively conduct clinical audits. The goal is to enhance the participants' understanding of clinical audit methodology and equip them with the tools to improve the quality and safety of patient care in their respective healthcare settings.
Webinar topics
There is 3 different webinar topics:
- clinical Audit Clinic, Your Questions answered
- from Clinical Audit to Article: Writing and Publishing your Clinical Audit Success
- mastering Data Collection: Smart Sampling Strategies for Clinical Audits
Find information on each webinar and access the NCCA QPS Prospectus
HSE Lean Academy
HSE Lean Academy Lean Yellow Belt
Date and time
Register for the HSE Lean Academy Lean Yellow Belt
Register by 27 June 2025. Programme starts 1 July 2025.
Training details
The Lean Yellow Belt programme provides the practical skills and knowledge to identify, analyse and develop solutions for simple Operational Excellence Projects. Learners will manage a work-based project throughout the programme to deliver benefits that make a real impact on the organisation. Follow the HSE Lean Academy on LinkedIn.
Find more information on the HSE Lean Academy
Contact details
Contact [email protected] for further details.
HSE Lean Academy Environmental Sustainability Skills for Healthcare Staff
Date and time
Register for the HSE Lean Academy Environmental Sustainability Skills for Healthcare Staff training
Training details
The Environmental Sustainability Skills for Healthcare Staff is perfect for those working in any role across the HSE to ensure that environmental sustainability is embedded into all aspects of work.
The programme covers the main environmental risks and opportunities facing the HSE; the importance of resource efficiency; the impacts of pollution, prevention, control and legislation; the impact of transport; and knowing how employees can support environmental sustainability.
Contact details
Contact [email protected] for further details.
HSE Lean Academy Environmental Sustainability Skills for Healthcare Managers
Date and time
Training details
The Environmental Sustainability Skills for Healthcare Managers aims to provide supervisors and managers with a strategic and operational overview of environmental sustainability as it affects healthcare.
The programme covers the understanding of the strategic opportunities and constraints that environmental sustainability presents organisations; the importance of resource efficiency; the impact of environmental sustainability across the value chains; the impacts of pollution, prevention, control and environmental legislation in organisations; and how employees support environmental sustainability.
Contact details
Contact [email protected] for further details.
Microsoft Office 365
Microsoft Teams
Date and time
All training sessions take place from 11am to 12pm.
View all available Microsoft Teams training dates
Training details
All Microsoft 365 users now have access to Teams.
Teams allows you collaborate with your colleagues, create your own workspace where you can manage documents, send messages and hold meetings.
To learn more about collaborating with Teams, choose a training date that’s right for you. Each session starts at 11am and lasts 1 hour with time for Q+A and comments.
No need to register for a session – simply ‘turn up’ by clicking on the meeting link 5 minutes before the scheduled time.
SharePoint
Date and time
All training sessions take place from 12pm to 1pm.
View all available SharePoint training dates
Training details
All Microsoft 365 users now have access to SharePoint.
SharePoint is a shared workspace providing a secure space to store, share, and organise information.
To learn more about managing files in SharePoint, choose a training date that’s right for you. Each session starts at 12pm and lasts 1 hour with time for Q+A and comments.
No need to register for a session – simply ‘turn up’ by clicking on the meeting link 5 minutes before the scheduled time.
OneDrive
Date and time
All training sessions take place from 12pm to 1pm.
View all available OneDrive training dates
Training details
All Microsoft 365 users now have access to OneDrive.
OneDrive is your own workspace allowing you to store and protect your HSE files. If you want to share documents with colleagues e.g. to a Team, you can easily do so.
To learn more about managing files in OneDrive, choose a training date that’s right for you. Each session starts at 12pm and lasts 1 hour with time for Q+A and comments.
No need to register for a session – simply ‘turn up’ by clicking on the meeting link 5 minutes before the scheduled time.
Microsoft Planner
Date and time
All training sessions take place from 11am to 11.30am
View all available Microsoft Planner training dates
Training details
The Office 365 Team has developed training on Microsoft Planner. This is part of our response to staff training needs identified for day-to-day activities. This training will assume no prior knowledge of Planner and will be an introductory session.
What is Microsoft Planner?
Planner is a tool that helps manage tasks in your team.
Why would I use this tool?
- Create Plans
- Assign Tasks to colleagues
- Share files
How do I attend?
Training is on every second Thursday from 11am to 11.30am. Simply click on the links above, no pre-registration is required.
Contact details
For any queries, please email [email protected].
Make Every Contact Count
MECC Training Programme – eLearning & Enhancing Your Skills Workshop
Training details
Access the MECC Training Programme – eLearning & Enhancing Your Skills Workshop HSeLanD.
eLearning is available ongoing and workshops are available nationally, upon completion of eLearning.
The Making Every Contact Count (MECC) Training Programme, is standardised training designed to educate healthcare professionals in brief intervention skills required to support patients/service users in lifestyle behaviour change. MECC training is a blended learning course, with an eLearning and a workshop component, and available to all healthcare professionals in Ireland. The eLearning consists of 6 core modules taking 3 hours to complete. And 2 optional modules, which are encouraged and provide additional certification. Following completion of the eLearning, there is an opportunity to complete the ‘Enhancing your Brief Intervention skills’ workshop, available in all areas.
Contact details
Email: [email protected]
National Care Experience Programme
Watch back: National Care Experience Programme webinar
Webinar details
The National Care Experience Programme is a collaboration between the Health Service Executive (HSE) the Health Information and Quality Authority (HIQA) and the Department of Health.
The aim is to identify areas of good experience and areas in need of quality improvement. Through our surveys, we take time to listen, respond and work towards improving HSE services. Survey responses are anonymised and the feedback leads to real, meaningful change in care.
Learn more about each survey and the quality improvements
Watch the virtual session sharing information on our surveys on the QPS Talk Time
Health regions webinar series
Watch back: 'Balancing Stability with Change' creating conditions for integration
Webinar details
The Health Regions Programme Team is running a series of webinars in 2024. These webinars will provide an update on the implementation of health regions, along with a focus on key objectives of the programme.
The purpose of this webinar was to:
- provide an update on health regions implementation
- focus on managing change in the HSE as we move towards more integrated care
- share relevant resources and first-hand experiences of implementing change
Watch back Webinar 2: “Balancing Stability with Change” Creating Conditions for Integration
Contact
If you want more information about the health region implementation programme, email [email protected].
Watch back: Health Regions Programme webinar focused on population-based planning
The Health Regions Programme Team is running a series of webinars in 2024. These webinars will provide an update on the implementation of health regions.
The first webinar in the series was on Thursday 27 June. It focused on:
- implementation of the health regions
- population-based planning
- regional health profiles
- Health Atlas
View presentation slides from the health regions webinar on Thursday 27 June (PDF, 6.62MB, 53 pages)